FAQ

Product Information

PERSE NAILS 3D Press-Ons are handmade, salon-quality nails that apply in under 15 minutes, last 3–7 days with adhesive tabs or 15–20 days with nail glue, are gentle on natural nails, and fully reusable with proper care.

Adhesive Tabs

Clean and dry nails; wipe with an alcohol pad.
Place the adhesive tab on your nail.
Align the press-on nail and press firmly for 10–15 seconds.
Avoid water for 1 hour to set.

Nail Glue

Clean and dry nails; wipe with an alcohol pad.
Apply a pea-sized amount of glue on your nail.
Press the nail down at a slight angle for 10–15 seconds.
Avoid water for a few hours to bond fully.

Adhesive Tabs: Can last 3-7 days with proper application and care.
Nail Glue: Can prolong the wear time of press-on nails for up to 15–20 days.

To remove PERSE NAILS press-ons safely, soak your nails in a bowl of warm water with soap and a little oil for 10–15 minutes, then gently lift the nails using the included cuticle tool, working from the edges toward the cuticle, and follow the full instructions provided with your order or on our removal tutorial page for best results.

PERSE NAILS press-ons are 100% reusable. Follow instructions for removal. Use the included nail file to gently remove any leftover glue. Store carefully to maintain quality for future use.

Sizing

Use our online size guide to measure your nails accurately, and if you need any guidance, our team is always happy to assist.

If a press-on feels just a little wide, gently file the lower side edges to refine the fit. Make small adjustments and test frequently to achieve a seamless, natural look. This method is recommended only for minor sizing differences.

Customer Care

Once your order has been shipped, you’ll receive a confirmation email with a tracking link to follow your package.

After your parcel arrives in your destination country, we recommend checking your local postal service website for the most accurate updates.

If you have any questions regarding your shipment, please contact us at persenail.official@gmail.com and our team will be happy to assist you.

If your order is taking longer than expected, please review the tracking link included in your shipping confirmation email for the latest updates.

For more detailed information, we recommend contacting your local postal carrier directly with your tracking number, as they can provide the most accurate and up-to-date delivery status.

If you notice an incorrect address on your order, please email us at persenail.official@gmail.com as soon as possible. We can update the address if your order has not yet been shipped.

If your order has already been dispatched, we recommend contacting your local postal carrier directly to request an address adjustment, as changes can no longer be made once the parcel is in transit.

If your order arrives damaged or you receive the wrong item, please contact us at persenail.official@gmail.com as soon as possible.

Include your order number along with clear photos of the item so our team can review the issue and assist you promptly.

Payment

No — all duties, taxes, and applicable fees are already included in our product pricing.

This means no unexpected charges upon delivery, ensuring a smooth and transparent shopping experience from checkout to arrival.

We accept major credit cards including Visa, Mastercard, and American Express, as well as PayPal and other secure online payment options available at checkout.

All transactions are processed through encrypted, secure payment systems to ensure your information is protected.

Yes — discount codes from our loyalty program or promotional campaigns can be applied at checkout.

Please note that only one discount code may be used per order, and codes cannot be combined.

SHIPPING & DELIVERY

Yes — we offer worldwide shipping via standard postal services or DHL Express for faster delivery.

For detailed shipping options and rates, please visit our shipping information page.

Yes — standard postal shipping can be sent to PO Boxes, but please provide the correct address at checkout.

Please note that DHL Express shipments cannot be delivered to PO Boxes.

Orders generally arrive within 5–15 business days, or 3–5 business days with DHL Express, depending on your location and customs processing times.

RETURNS

We do not accept returns. If there’s an issue with your order, please contact us at persenail.official@gmail.com and our team will assist you promptly.