Shipping Policy

Effective Date: February 9, 2026

PER SE NAIL ships internationally. If your country or region is not available at checkout, please contact us at persenail.official@gmail.com, and we will review whether delivery to your location can be supported.

1. Shipping Options & Rates

Shipping options and rates are automatically calculated at checkout based on your delivery address.
Available shipping methods and prices will be displayed before payment.
Any free shipping promotions, if applicable, will be shown automatically at checkout.
Shipping fees are non-refundable once an order has been shipped.

2. Order Processing

Orders are typically processed within 2–5 business days, excluding weekends and public holidays.
Processing time does not include shipping transit time.
Processing times may vary during peak seasons, promotions, or due to operational volume.

3. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.
All shipments are sent using tracked shipping services.
Tracking updates may take 24–72 hours to appear after shipment.
Delivery times vary by destination and carrier.

4. Delivery Time Estimates

Delivery times are estimates only and may vary depending on destination, customs processing, and carrier operations.
PER SE NAIL is not responsible for delays caused by:
- Customs clearance
- Carrier disruptions
- Weather conditions
- Local delivery issues
- Other circumstances beyond our control

5. Order Packaging

All orders are carefully packed to minimize the risk of damage during transit.
Appropriate protective measures are taken to ensure products arrive in good condition.

6. Failed or Returned Deliveries

Incorrect or Incomplete Address:

If an order is returned due to an incorrect or incomplete shipping address, the customer will be responsible for any re-shipping fees.
PER SE NAIL is not responsible for orders lost due to incorrect address details.
Please ensure your shipping information is accurate before completing your purchase.

7. Lost or Undelivered Packages

If tracking confirms that a package has been lost in transit, please contact us at persenail.official@gmail.com as soon as possible.
Once confirmed by the carrier, we will review the case and provide an appropriate resolution.
If tracking shows the package status as “delivered,” the order will be considered successfully delivered. In such cases:
- PER SE NAIL is not responsible for packages lost, stolen, or misplaced after delivery.
- We recommend shipping to a secure address.
- Tracking information provided by the carrier serves as proof of delivery.

8. Shipping Disclaimers

Shipping times are estimates and not guaranteed.
Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
PER SE NAIL is not responsible for delays or losses caused by customs authorities.