Refund Policy

Please note: Due to hygiene reasons, we cannot provide exchanges or refunds for change of mind, or if you wish to request a different style or size. Please review your order carefully before purchasing.

If you encounter any issues with our products, please contact us at:
📧 persenail.official@gmail.com
We will assist you as soon as possible.

Damages & Issues

• Inspect your order upon reception.

• Contact us within 3 days of delivery if the item is defective, damaged, or if you received the wrong product.

• Include photos of the item and packaging to help us evaluate the issue.

Eligibility for Return:

• The item must be in the same condition as received.

• All tools and accessories must be included.

• Original packaging must be intact.

• Receipt or proof of purchase is required.

Note: For hygiene and safety reasons, some items may not be eligible for physical return. In most cases, we will issue a refund based on photo evidence.

Refunds & Cancellations

• Orders can be canceled within 24 hours of purchase.

• If your cancellation request is accepted before processing, a refund will be issued to the original payment method within 2 business days.

• Please allow some time for your bank or card company to process the refund.